Our Team

  • Michele Cook, CEO

    Direct Line: 604 563 8912

    mcook@setonvilla.com

    The CEO is responsible and accountable for providing leadership in all aspects of the operation, ensuring that the strategic objectives as developed by the Board, and operational plans of the organization, are carried out to provide compassionate, effective and efficient delivery of services. The CEO acts as a catalyst and communication link between the Board and Residents.

    The CEO acts as a resource to the Board in its governance function and is the recording Secretary.

  • Stephen Graham, Chief Operations Officer including Food Services & Dining Room

    Direct Line: 778 945 7086

    sgraham@setonvilla.com

    The Chief Operations Officer reports to the CEO and performs duties in Building Operations, Kitchen and Dining Services. The Chief Operations Officer is responsible for researching and responding to resident’s needs, planning and creating menus, budgeting and financial planning and participating in overall operational development.

  • Renneth Puzon, Director of Care

    Direct Line: 604 563 8914

    rpuzon@setonvilla.com

    Under the direction of the CEO and in cooperation with the ALHS-Seton Villa Leadership Team, the Director of Care is responsible for planning, organizing, directing and controlling health care to ensure service concepts and philosophy are achieved. Ensures health services are delivered in accordance with guidelines and regulations established by the Fraser Health Authority, Assisted Living Registry requirements are met under the Community Care and Assisted Living Act.

  • Susan Luo, Director of Finance

    Direct Line: 778 945 7085

    sluo@setonvilla.com

    Under the general direction of the CEO and in cooperation with the ALHS-Seton Villa Leadership Team, the Director of Finance is responsible for Budgeting, planning, organizing, directing and controlling financial and information management (IM) services for the ALHS in accordance with generally accepted accounting principles, BC Housing and Fraser Health Authority guidelines, and the ALHS Vision, Mission, and Values.

  • Ann de la Hey, Associate Executive Director

    Direct Line: 778 945 7090

    adelahey@setonvilla.com

    Under the general direction of the CEO and in cooperation with the ALHS-Seton Villa Leadership Team, the Associate Executive Director will be a key leader in the organization by supporting the CEO and other key stakeholders to realize the mission and vision of Seton through leadership, administrative excellence, and organizational governance. The Associate Executive Director is responsible for contributing to a customer experience for Seton Villa residents that reflects exemplary customer service principles, fosters a high quality of life, and a positive work culture.

  • Nellmarie Uludag, Recreation and Leisure Program Lead

    Direct Line: 778 945 7087

    nuludag@setonvilla.com

    Under the general direction of the CEO and in cooperation with the ALHS/Seton Villa Leadership Team, the Recreation and Leisure Program Lead, will have excellent communication skills with a desire to have a positive influence on the lives of seniors, is responsible for the development, implementation and evaluation of social and recreational programs within the Seton Villa community. The Manager of Recreation is also responsible for the continuing development, guidance, and management of the Seton Villa volunteer program.

  • Jerlyn Nacu , Care Coordinator

    Direct Line: 778 945 7089

    jnacu@setonvilla.com

    Provides nursing care and treatment within the established Licensed Practical Nurse (LPN) scope of practice in a manner that respects and maintains the spirit, dignity and individuality of the residents. Works with each residents and the assigned Community Health Workers (CHW) to ensure that established support plans are implemented and changed as required. Oversees the delegation of tasks and liaises with professional staff and families as required.

  • Zlata Hurtic, Dining Room Manager

    zhurtic@setonvilla.com

    Under the general direction of the Chief Operations Officer, the Dining Room Manager is responsible for coordinating all Dining Room activities in order to ensure that residents receive timely, quality service. Monitors residents’ attendance to ensure resident safety and they receive their meal service at the scheduled time. The Manager leads and supports the Dining Room Team by greeting residents as they enter the dining room, directing them to their tables, setting up tables, and serving residents their initial refreshments at their tables.

  • Laura Lovison-Perkins, Resident Relations and Marketing

    Direct Line: 604 563 8913

    lperkins@setonvilla.com

    Under the general direction of the CEO, the position Resident Relations and Marketing is responsible for keeping occupancy at 100%, for promoting Seton Villa through advertising and relationships with service providers who connect older adults with supportive, affordable housing.

    The position is part of a team to screen new residents, to welcome residents and their families, to ensure the necessary documentation is complete through the move in process including coordinating residents’ moving in/out or changing suites, establishing and administering lease agreements, and ensuring a warm and welcoming experience.